Standard Delivery Time
- Orders are typically processed and shipped within 1 to 2 weeks of receipt.
- Delivery times may vary based on product availability and order volume.
Expedited Shipping Options
- Expedited shipping is available upon request.
- Additional charges may apply for expedited services.
- Contact Turbines, Inc. to arrange expedited delivery if available.
Shipping Methods
- Turbines, Inc. partners with reputable carriers to ensure safe and timely delivery.
- Shipping methods include but not limited to: standard ground, 2-day, and overnight delivery options.
Use of Customer Shipping Accounts
- Customers have the option to ship using their own shipping accounts.
- Please provide the preferred carrier and account information at the time of order placement.
Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, destination, and shipping method.
International Shipping
- Turbines, Inc. ships to select international locations.
- Customers are responsible for all duties, taxes, and customs fees associated with international shipments.
Order Tracking
- Tracking information can be provided upon request.
- Customers can track the status of their shipments through the carrier’s website if applicable.
Damaged or Lost Shipments
- In case of damaged or lost shipments, customers should notify Turbines, Inc. immediately.
- Turbines, Inc. will work with the carrier to resolve the issue.
Returns and Exchanges
- Please refer to Turbines, Inc.’s Returns Policy.
Contact Information
- For any shipping-related inquiries, please contact Turbines, Inc. Customer Service at 580-477-3067 or 864-882-4544
